Privacy Policy

Last Updated: 25 June 2026

Welcome to Zaluna Limited. We value the trust of our customers and business partners and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place wholesale orders, or interact with our services.

Information We Collect

We may collect the following types of information:

Personal Information

• Full Name
• Company/Business Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address

Business Information

• Tax or registration details (where applicable)
• Purchase history and order information
• Business-related inquiries and communications

Technical Information

• IP Address
• Browser Type
• Device Information
• Website usage data
• Cookies and similar tracking technologies

How We Use Your Information

Zaluna Limited may use the information collected to:

• Process and manage wholesale orders
• Verify customer and business accounts
• Deliver products and services
• Provide customer support
• Communicate order updates and important notices
• Improve website functionality and user experience
• Prevent fraud and unauthorized activities
• Comply with legal and regulatory requirements

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

• Shipping and logistics providers
• Payment processing partners
• Professional advisors and service providers
• Government authorities when required by law

All third-party partners are expected to maintain the confidentiality and security of your information.

Cookies

Our website may use cookies and similar technologies to:

• Enhance website performance
• Remember user preferences
• Analyze website traffic
• Improve customer experience

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

Data Security

Zaluna Limited takes reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.

Data Retention

We retain personal and business information only for as long as necessary to:

• Fulfill business transactions
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce our agreements

Your Rights

Subject to applicable laws, you may have the right to:

• Request access to your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information
• Object to certain processing activities
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the details provided below.

Third-Party Websites

Our website may contain links to external websites. Zaluna Limited is not responsible for the privacy practices, content, or policies of third-party websites.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised “Last Updated” date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:

Zaluna Limited
Email: sales@zaluna.co.uk
Phone:
Website: zaluna.co.uk